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I've only had my DBW service contract
for a few months but I'm very
impressed with the communication,
customer service and helpfulness of
your reps (even when the problem was
clearly with the service shop). The
shop had communication and ordering
issues but Joseph and George at DBW
were very helpful both to the shop
and to me. They explained the issues
with the failed parts and assisted in
covering some of the repair even when
they found out that the part was not
covered under my contract. I'm glad I
did my homework before purchasing a
service contract and decided to go
with DBW. Thanks for everything.

-Chris R.

Another Happy Direct Buy Warranty Customer

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